La Teoría de las Demandas y Recursos Laborales: Nuevos Desarrollos en la Última Década / [Job Demands-Resources theory: New developments over the last decade]

Este artículo realiza una descripción general de la teoría de las demandas y recursos laborales (DRL). Se describen los supuestos básicos y se destacan los nuevos hallazgos empíricos e innovaciones teóricas en relación con la teoría. Se analizan cuatro innovaciones principales de la última década, a saber: (a) el enfoque persona × situación de la DRL, (b) la teoría DRL multinivel, (c) nuevos enfoques proactivos en dicha teoría y (d) el modelo de recursos trabajo-hogar. Después de examinar las implicaciones prácticas, se profundiza en las posibles investigaciones futuras que incluyan intervenciones desde la teoría DRL, enfoques de equipo y demandas y recursos de otros ámbitos de la vida.(AU)

This article gives an overview of Job Demands-Resources (JD-R) theory. We outline the basic propositions and highlight new empirical findings and theoretical innovations in relation to the theory. We discuss four major innovations of the past decade, namely (a) the person × situation approach of JD-R, (b) multilevel JD-R theory, (c) new proactive approaches in JD-R theory, and (d) the Work-Home Resources model. After discussing practical implications, we elaborate on opportunities for future research, including JD-R interventions, team-level approaches, and demands and resources from other life domains.(AU)

Short-term trajectories of workplace bullying and its impact on strain: A latent class growth modeling approach.

The aim of this weekly diary study was (a) to identify trajectories of workplace bullying over time and (b) to examine the association of each cluster with strain indicators (i.e., insomnia and anxiety/depression). A sample of 286 employees during 4 weeks of data was used (N occasions = 1,144). Results of latent class growth modeling showed that 3 trajectories could be identified: a nonbullying trajectory, which comprised 90.9% of the sample; an inverted U trajectory; and a delayed increase bullying trajectory; the latter two each had 4.2% of the participants. We found a significant interaction between time and trajectories when predicting insomnia and anxiety/depression, with each strain showing a differential pattern with each trajectory. It seems that the negative effects on insomnia are long-lasting and remain after bullying has already decreased. In the case of anxiety and depression, when bullying decreases strain indicators also decrease. In this study, by examining trajectories of bullying at work over time and their associations with strain, we provide new insights into the temporal dynamics of workplace bullying. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

Ripple Effects of Surface Acting: A Diary Study among Dual-Earner Couples.

This study among 80 dual-earner couples examines the ripple effects of emotional labour - on a daily basis. Specifically, we propose that employees who engage in surface acting at work drain their energetic resources, and undermine their own relationship satisfaction. Drawing upon conservation of resources (COR) theory, we predicted that work-related exhaustion would mediate the relationship between surface acting at work and at home. In addition, we hypothesized that employees' emotional energy in the evening would mediate the relationship between surface acting at home and (actor and partner) satisfaction with the relationship. Participants filled in a survey and a diary booklet during five consecutive working days (N = 80 couples, N = 160 participants x 5 days, N = 800 occasions). The hypotheses were tested with multilevel analyses, using the actor-partner interdependence model. Results showed that daily work-related exhaustion partially mediated the relationship between daily surface acting at work and at home. As hypothesized, daily surface acting at home influenced own and partner's daily relationship satisfaction through reduced daily emotional energy. These findings offer support for COR theory, and have important implications for organizations that encourage emotion regulation.

Ripple effects of surface acting: ad diary study among dual-earner couples

This study among 80 dual-earner couples examines the ripple effects of emotional labour - on a daily basis. Specifically, we propose that employees who engage in surface acting at work drain their energetic resources, and undermine their own relationship satisfaction. Drawing upon conservation of resources (COR) theory, we predicted that work-related exhaustion would mediate the relationship between surface acting at work and at home. In addition, we hypothesized that employees' emotional energy in the evening would mediate the relationship between surface acting at home and (actor and partner) satisfaction with the relationship. Participants filled in a survey and a diary booklet during five consecutive working days (N = 80 couples, N = 160 participants X 5 days, N = 800 occasions). The hypotheses were tested with multilevel analyses, using the actor-partner interdependence model. Results showed that daily work-related exhaustion partially mediated the relationship between daily surface acting at work and at home. As hypothesized, daily surface acting at home influenced own and partner's daily relationship satisfaction through reduced daily emotional energy. These findings offer support for COR theory, and have important implications for organizations that encourage emotion regulation

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How work-self conflict/facilitation influences exhaustion and task performance: A three-wave study on the role of personal resources.

Although work and family are undoubtedly important life domains, individuals are also active in other life roles which are also important to them (like pursuing personal interests). Building on identity theory and the resource perspective on work-home interface, we examined whether there is an indirect effect of work-self conflict/facilitation on exhaustion and task performance over time through personal resources (i.e., self-efficacy and optimism). The sample was composed of 368 Dutch police officers. Results of the 3-wave longitudinal study confirmed that work-self conflict was related to lower levels of self-efficacy, whereas work-self facilitation was related to improved optimism over time. In turn, self-efficacy was related to higher task performance, whereas optimism was related to diminished levels of exhaustion over time. Further analysis supported the negative, indirect effect of work-self facilitation on exhaustion through optimism over time, and only a few reversed causal effects emerged. The study contributes to the literature on interrole management by showing the role of personal resources in the process of conflict or facilitation over time. (PsycINFO Database Record

Reciprocal relations between workplace bullying, anxiety, and vigor: a two-wave longitudinal study.

BACKGROUND AND OBJECTIVES: Workplace bullying has been classified as an extreme social stressor in work contexts and has been repeatedly linked to several negative consequences. However, little research has examined reversed or reciprocal relations of bullying and outcomes. DESIGN: We conducted a two-wave longitudinal study with a time lag of six months. METHODS: The study sample consisted of 348 employees of the Spanish workforce. The present study examined longitudinal relationships between workplace bullying, psychological health, and well-being. On the basis of conservation of resources theory, we hypothesized that we would find reciprocal relations among study variables over time. RESULTS: Results of cross-lagged structural equation modeling analyses supported our hypotheses. Specifically, it was found that Time 1 (T1) workplace bullying was negatively related to Time 2 (T2) vigor and positively related to T2 anxiety. Additionally, T1 anxiety and vigor had an effect on T2 workplace bullying. CONCLUSIONS: Overall, these findings support the validity of the theoretical models postulating a reciprocal bullying-outcome relationship, rather than simple one-way causal pathways approaches.

El impacto emocional del incivismo laboral y el abuso verbal en el trabajo: influencia de la recuperación diaria / Emotional impact of workplace incivility and verbal abuse at work: Daily recovery protective role

El objetivo fue estudiar la influencia diaria del incivismo laboral y el abuso verbal en el bienestar de los trabajadores, y explorar el papel de la recuperación. Se obtuvieron 1575 registros con una muestra de trabajadores del sector servicios (N = 105). Es un estudio multinivel con diseño de diario, de dos niveles: el nivel 1 (i), día (day-level); y el nivel 2 (j), sujeto (person-level). Se evaluó en dos momentos temporales distintos, general y diario. La medida de diario consistió en la evaluación durante una semana laboral y en distintos momentos del día. Los análisis multinivel con MLwiN mostraron resultados significativos del incivismo laboral y el abuso verbal como predictores del agotamiento emocional, y todos sobre el afecto negativo de la noche. No se encontraron relaciones entre estas variables y el afecto positivo de la noche. La recuperación durante la tarde fue clave en el estado afectivo de la noche. La relajación tuvo un efecto directo sobre el afecto negativo y las actividades enriquecedoras sobre el afecto positivo, además se encontraron efectos de moderación de la desconexión psicológica y la relajación. El diseño del estudio puede proporcionar importantes avances en medidas preventivas de la agresión en el ámbito laboral

The aim was to study daily fluctuations from workplace incivility and verbal abuse in the emotional well-being of employees and examine the daily role of recovery. It was conducted a diary study over five consecutive working days (total of 525 days) with 105 employees. It was evaluated on two different times, general and diary moments. Diary measure was completed in a work week, three times per day, morning, afternoon and night. Multilevel modeling showed significant results for workplace incivility and verbal abuse as predictors of emotional exhaustion, as well as an impact of all these variables on negative affect at night. However, nonsignificant relationships were found for positive affect at night. Recovery from daily work was a key factor predicting affect at night. Relaxation showed main effects on negative affect at night and mastery on positive affect at night. Both psychological detachment and relaxation showed a moderating role. The present diary study of occupational health psychology helps us achieve greater knowledge in this area and contribute on the prevention of aggression in the organizational context

Happiness and well-being at work: A special issue introduction / Felicidad y bienestar en el trabajo: introducción al número especial

Over the last 10 years, research in the area of happiness has exploded, creating a wealth of empirical knowledge about mechanisms and processes that make people happy. One of the most accepted findings in this field is that work contributes quite substantially to well-being and happiness. With the rise of positive psychology in the past decade, there has also been an increased interest in the bright side of organizational life, paying attention to positive phenomena such as engagement, well-being, job satisfaction, or positive affective experiences at work. The ten papers appearing in this special issue of the Journal of Work and Organizational Psychology [Revista de Psicología del Trabajo y de las Organizaciones] address a variety of issues that may enhance our understanding of happiness and well-being at work. We hope that the positive focus of this special issue may serve to encourage further research in this domain (AU)

Durante los últimos 10 años, la investigación en el área de la felicidad ha sufrido una gran explosión, creando una riqueza de conocimiento empírico sobre los mecanismos y procesos que hacen felices a las personas. Uno de los hallazgos más aceptados en este campo es que el trabajo contribuye de manera sustancial a mejorar el nivel de bienestar de las personas. Con la aparición de la psicología positiva en la pasada década ha surgido también un mayor interés en el lado positivo de la vida organizacional, prestándose más atención a fenómenos como el engagement, el bienestar, la satisfacción laboral, o las experiencias de afecto positivo en el trabajo. Esperamos que el foco positivo que se propone en este número especial ayude a fomentar la investigación en esta temática (AU)

The spillover and crossover of daily work enjoyment and well-being: A diary study among working couples / La transmisión entre ámbitos y entre personas del disfrute diario en el trabajo y del bienestar: estudio de diario en parejas trabajadoras

The purpose of this daily diary study was to investigate whether a positive experience initiated at work (i.e., work enjoyment) may have an indirect impact on employees’ significant others. Based on Fredrickson's broaden-and-build theory (2001) we predicted that daily work enjoyment would be positively related to own daily well-being (spillover) and, in turn, daily well-being would be transmitted to the partner (crossover). Eighty couples participated in the study. Participants filled in a diary booklet during five consecutive working days. Overall, results supported our hypotheses. This study is the first to provide evidence for an upward spiral initiated at work and transferred at home in the form of couples’ increased well-being (AU)

El objetivo del presente estudio de diario fue investigar si una experiencia positiva iniciada en el ámbito laboral (disfrutar en el trabajo), tiene un efecto indirecto en la pareja del trabajador. Basándonos en la teoría de Fredrisckson (2001) sobre “ampliar y construir”, planteamos la hipótesis de que el nivel diario de disfrute con el trabajo se relacionaría positivamente con el bienestar en el ámbito personal que, a su vez, se transmitiría a la pareja. Ochenta parejas formaron parte del estudio. Los participantes debían rellenar un cuestionario durante cinco días de trabajo consecutivos. En general, los resultados apoyaron nuestras hipótesis. Este es el primer estudio que proporciona evidencia de una espiral positiva que comienza en el trabajo y se transfiere a la esfera personal, incrementando el nivel de bienestar de los miembros de la pareja (AU)

Agredidos que agreden: la relación recíproca entre víctima y agresor en situaciones de acoso psicológico en el trabajo / The bullied who bullies: the reciprocal relationship between victim and aggressor in workplace bullying situations

El objetivo del presente estudio consistió en explorar las relaciones longitudinales entre los factores organizacionales (sobrecarga de trabajo y justicia procedimental) y ser agresor y víctima de conductas de acoso. Se compararon distintos modelos causales (modelo de estabilidad, de causalidad normal, de causalidad inversa y modelo recíproco). La muestra estuvo compuesta por 286 empleados de dos empresas de Madrid, y se empleó un intervalo temporal de un año. Los resultados de los modelos de ecuaciones estructurales mostraron que el modelo recíproco fue el que mejor ajuste presentaba. Se encontró que la sobrecarga T1 se relacionaba positivamente con ser víctima de acoso T2, mientras que la justicia procedimental presentaba una relación negativa con ser víctima de acoso T2. Se halló un efecto inverso entre ser víctima de acoso T1 y la sobrecarga T2. Además, se encontró una relación recíproca entre ser agresor y víctima de acoso. En general, estos resultados enfatizan la necesidad de extender los modelos causales tradicionales del acoso hacia enfoques más dinámicos (AU)

The aim of this study was to explore longitudinal relationships between organizational factors (workload and procedural justice) and targets and perpetrators of workplace bullying. We compared several causal models (baseline or stability, normal, reversed and reciprocal models). The sample comprised 286 employees from two companies in Madrid, and we used a time-lag of one year. Results of structural equation modeling analyses showed that reciprocal model fi t the data the best. We found that T1 workload was related positively to T2 target of bullying, and T1 procedural justice was related negatively to T2 target of bullying. There was a significant reverse effect of T1 target of bullying on T2 workload. Furthermore, we found a reciprocal relationship between being the target and the perpetrator of bullying. Overall, these findings emphasize the need to extend the traditional causal models of workplace bullying to more dynamic approaches (AU)

[The bullied who bullies: the reciprocal relationship between victim and aggressor in workplace bullying situations]. / Agredidos que agreden: la relación recíproca entre víctima y agresoren situaciones de acoso psicológico en el trabajo.

The aim of this study was to explore longitudinal relationships between organizational factors (workload and procedural justice) and targets and perpetrators of workplace bullying. We compared several causal models (baseline or stability, normal, reversed and reciprocal models). The sample comprised 286 employees from two companies in Madrid, and we used a time-lag of one year. Results of structural equation modeling analyses showed that reciprocal model fit the data the best. We found that T1 workload was related positively to T2 target of bullying, and T1 procedural justice was related negatively to T2 target of bullying. There was a significant reverse effect of T1 target of bullying on T2 workload. Furthermore, we found a reciprocal relationship between being the target and the perpetrator of bullying. Overall, these findings emphasize the need to extend the traditional causal models of workplace bullying to more dynamic approaches.

Elucidating the role of recovery experiences in the job demands-resources model.

Based on the Job Demands-Resources (JD-R) model, the current study examined the moderating role of recovery experiences (i.e., psychological detachment from work, relaxation, mastery experiences, and control over leisure time) on the relationship between one job demand (i.e., role conflict) and work- and health-related outcomes. Results from our sample of 990 employees from Spain showed that psychological detachment from work and relaxation buffered the negative impact of role conflict on some of the proposed outcomes. Contrary to our expectations, we did not find significant results for mastery and control regarding moderating effects. Overall, findings suggest a differential pattern of the recovery experiences in the health impairment process proposed by the JD-R model.

Elucidating the role of recovery experiences in the job demands-resources model

Based on the Job Demands-Resources (JD-R) model, the current study examined the moderating role of recovery experiences (i.e., psychological detachment from work, relaxation, mastery experiences, and control over leisure time) on the relationship between one job demand (i.e., role conflict) and workand health-related outcomes. Results from our sample of 990 employees from Spain showed that psychological detachment from work and relaxation buffered the negative impact of role conflict on some of the proposed outcomes. Contrary to our expectations, we did not find significant results for mastery and control regarding moderating effects. Overall, findings suggest a differential pattern of the recovery experiences in the health impairment process proposed by the JD-R model (AU)

El estudio que aquí se presenta se fundamenta en el modelo de Demandas-Recursos Laborales y se centra en el análisis de las experiencias de recuperación (distanciamiento psicológico, relajación, búsqueda de retos y ocio) como moderadoras de la relación entre las demandas laborales (conflicto de rol) y la salud relacionada con el trabajo. Los resultados obtenidos con una muestra laboral española de 990 trabajadores muestra que el distanciamiento psicológico y la relajación median el impacto negativo del conflicto de rol en las medidas propuestas. Contrariamente a los resultados esperados, no se encontraron resultados significativos para las variables de recuperación, mastery y ocio. En general, los resultados sugieren un patrón diferencial de las experiencias de recuperación en el proceso de salud propuesto por el modelo de Demandas-Recursos Laborales (AU)

A study of physicians’ intention to quit: the role of burnout, commitment and difficult doctor-patient interactions / Las intenciones de abandono del personal médico: el papel del burnout, el compromiso y las dificultades en las relaciones médico-paciente

Research on burnout and turnover intentions offers some inconsistent findings about the effects of commitment. In addition, a factor which is insufficiently studied in the turnover fi ld is the relationship with the recipient of physicians’ work, that is, the patient. This study contributes to the research literature by examining how the moderating effect of commitment depends on difficult doctor-patient relations. A total of 480 physicians, representative of Madrid, completed the survey. According to the interaction effects and the three-way interaction analyses, the results support the argument that differences in commitment lead to differences in the way physicians perceive job, interpersonal, and chronic stress. These results add a new approach to the general assumption that commitment has a unilateral negative effect, and difficult patients have a positive effect on turnover intentions, suggesting an integrated perspective, rather than a diametrical one, that allows us comprehend the complexity of physicians’ turnover intentions (AU)

Las investigaciones sobre las relaciones entre el burnout y las intenciones de abandono muestran algunos datos inconsistentes en cuanto al efecto del compromiso. Asimismo, un factor relevante aunque insuficientemente investigado en el estudio de las intenciones de abandono es el relativo al efecto que tiene las actitudes del paciente en el proceso. En esta investigación abordamos el efecto moderador que los niveles de compromiso y las dificultades en las relaciones médico-paciente pueden tener en el proceso. Mediante una muestra representativa de 480 médicos los resultados mostraron efectos significativos en los análisis de regresión y de interacción triple. Estos resultados indican que las diferencias encontradas en cuanto a los niveles de compromiso inciden directamente en la percepción de las distintas fuentes de estrés médico tanto relacionadas con su trabajo, como con las relaciones interpersonales. Los resultados introducen una nueva aproximación al proceso de burnout y las intenciones de abandono mostrando que no existen efectos unilaterales negativos en el caso del compromiso y positivos en el caso del manejo de pacientes difíciles. En este sentido se hace necesaria una perspectiva integradora que nos permita comprender la complejidad del proceso por el que un profesional decide abandonar su puesto de trabajo (AU)

A study of physicians' intention to quit: the role of burnout, commitment and difficult doctor-patient interactions.

Research on burnout and turnover intentions offers some inconsistent findings about the effects of commitment. In addition, a factor which is insufficiently studied in the turnover field is the relationship with the recipient of physicians' work, that is, the patient. This study contributes to the research literature by examining how the moderating effect of commitment depends on difficult doctor-patient relations. A total of 480 physicians, representative of Madrid, completed the survey. According to the interaction effects and the three-way interaction analyses, the results support the argument that differences in commitment lead to differences in the way physicians perceive job, interpersonal, and chronic stress. These results add a new approach to the general assumption that commitment has a unilateral negative effect, and difficult patients have a positive effect on turnover intentions, suggesting an integrated perspective, rather than a diametrical one, that allows us comprehend the complexity of physicians' turnover intentions.

Recuperación diaria y bienestar: una visión general / Daily recovery and well-being: an overview

El objetivo de este artículo es realizar una revisión de la literatura sobre la recuperación diaria del estrés y sus efectos sobre el bienestar. En concreto, se discutirán teorías que pueden ayudar a entender el proceso de recuperación, exponiendo los distintos conceptos existentes para referirse a este fenómeno y a sus consecuentes. Además, se presentan resultados empíricos de diversos estudios de diario que han analizado qué actividades pueden facilitar u obstaculizar la recuperación diaria. Finalmente, se expone un marco general de aproximación al estudio de la recuperación diaria, remarcando su importancia como posible moderador que amortigua los efectos negativos de las demandas laborales (AU)

The aim of this article is to provide a literature review on daily recovery and its effects on well-being. Specifically, we will discuss theories that help us understand the process of recovery and we will clarify how recovery and its potential outcomes have been conceptualized so far. Subsequently, we present empirical findings of diary studies addressing the activities that may facilitate or hinder daily recovery. We conclude with an overall framework from which recovery can be understood, claiming that daily recovery is an important moderator in the buffering process of the negative effects of job demands (AU)

[Daily recovery and well-being: an overview]. / Recuperación diaria y bienestar: una visión general.

The aim of this article is to provide a literature review on daily recovery and its effects on well-being. Specifically, we will discuss theories that help us understand the process of recovery and we will clarify how recovery and its potential outcomes have been conceptualized so far. Subsequently, we present empirical findings of diary studies addressing the activities that may facilitate or hinder daily recovery. We conclude with an overall framework from which recovery can be understood, claiming that daily recovery is an important moderator in the buffering process of the negative effects of job demands.

Acoso psicológico en el trabajo y problemas de salud: el papel moderador de la activación fisiológica / Workplace bullying and health complaints: The moderating role of physiological activation

La investigación sobre acoso psicológico en el trabajo ha mostrado que este fenómeno se encuentra relacionado con distintas consecuencias negativas. En este campo de investigación, son escasos los estudios que incluyan variables moderadoras en sus diseños. El objetivo del presente estudio consiste en analizar el posible papel moderador de la activación fisiológica, medida como presión sistólica, en la relación entre el acoso psicológico en el trabajo y los problemas de salud. La muestra estuvo compuesta por 213 trabajadores, que cumplimentaron un cuestionario sobre factores psicosociales y salud, y participaron en un reconocimiento médico voluntario llevado a cabo por una mutua externa. Los resultados de los análisis de regresión múltiple jerárquica mostraron que la activación fi siológica fortalece la relación entre acoso y los problemas de salud, puesto que aquellas personas con altos niveles de presión arterial presentaban mayores problemas de salud en situaciones de acoso psicológico. Estos datos concuerdan con los planteamientos del modelo de carga alostática (AU)

Previous research has shown that workplace bullying is related to several negative outcomes. In this line of research, few studies have focused on possible moderators of the experience of bullying. The aim of the present study was to examine the moderating role of physiological activation, measured as systolic blood pressure, in the relationship between bullying and health problems. The sample was made up of 213 employees, who filled in a questionnaire about health and well being, and participated in a voluntary medical check-up that was carried out by an independent Occupational Health Service. Results revealed that physiological activation strengthened the relationship between bullying and health problems, so that those with high levels of blood pressure reported more health complaints in bullying situations. These results are in line with the allostatic load theory (AU)

[Workplace bullying and health complaints: the moderating role of physiological activation]. / Acoso psicológico en el trabajo y problemas de salud: el papel moderador de la activación fisiológica.

Previous research has shown that workplace bullying is related to several negative outcomes. In this line of research, few studies have focused on possible moderators of the experience of bullying. The aim of the present study was to examine the moderating role of physiological activation, measured as systolic blood pressure, in the relationship between bullying and health problems. The sample was made up of 213 employees, who filled in a questionnaire about health and well being, and participated in a voluntary medical check-up that was carried out by an independent Occupational Health Service. Results revealed that physiological activation strengthened the relationship between bullying and health problems, so that those with high levels of blood pressure reported more health complaints in bullying situations. These results are in line with the allostatic load theory.

Conciliación y salud laboral: ¿una relación posible? Actualidad en el estudio del conflicto trabajo-familia y la recuperación del estrés / Work-family balance and occupational health: Is this relationship possible? Current situation in the study of work-family conflict and recovery from stress

Los cambios económicos y sociales de los últimos años han generado nuevas estructuras organizacionales y familiares que afectan a los trabajadores. Aparecen así nuevos riesgos psicosociales, como el conflicto entre la vida laboral y familiar. Para poder enfrentarse a las demandas del trabajo y de la familia, es necesario tener un tiempo para recuperarnos del esfuerzo realizado. Así pues, para mejorar la calidad de vida del empleado, es necesario atender al bienestar de la persona en su conjunto. El objetivo del presente artículo es revisar las principales líneas de investigación surgidas en las últimas décadas en torno a estos temas. En primer lugar, se analizan los factores antecedentes del conflicto trabajo familia así como sus consecuencias y diversas variables que intervienen en este proceso. Posteriormente, se examina la literatura reciente sobre “recuperación del estrés”, atendiendo a las estrategias que pueden ayudar a los trabajadores a superar los esfuerzos llevados a cabo en la rutina diaria. Por último, se presentan las principales líneas de prevención e intervención a nivel organizacional e individual, dirigidas a reducir los estresores laborales, promover políticas de conciliación y desarrollar estrategias de recuperación (AU)

The economic and social changes of the last years have created new organizational and family structures that affect workers. As a result, new psychosocial risks appear, as the conflict between work and family life. To meet work and family demands, people need time to recover from the expended effort. Thus, to improve the quality of life of the employee, it is necessary to attend to the well-being of the person in general. The aim of this paper is to review the main lines of research emerged during the last decades on these topics. First, we analyze the background and consequences of work-family conflict as well as the main variables affecting this process. Second, we examine recent literature on “recovery from stress”, focusing on the strategies that may help workers to overcome the efforts made during the daily routine. Finally, we present the main lines of prevention and intervention in the organizational and individual levels, aimed at reducing job stressors, promoting family-friendly policies and developing recovery strategies (AU)